How law affects account access
Legal access is not the same for every location, so we check your account details against the rules that apply where you are. If you open your account from Bandung or another Indonesian city, we may ask for a phone number, email, and identity document before
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wallet activity is enabled. Payment references from DANA, OVO, GoPay, and QRIS help us match your funding and withdrawal requests to the same account holder. We do not present this page as personal legal advice; it explains how our terms operate inside the account flow. If
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local law does not permit access, we may block registration, pause login, or request extra verification. We also keep records of accepted terms, device sign-ins, and support conversations so disputes can be handled against a clear timeline.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.